Frequently Asked Questions About Warranty

Where can I get my warranty honored if my part (e.g., battery) has gone bad?
Warranties are honored at the retailer/location/online retailer from which you purchased the part.

Can I still process a warranty claim if I no longer have my receipt?
Warranty claims cannot be processed without proof-of-purchase paperwork.

How can I get my warranty reimbursed if the retailer/location/online retailer I purchased my part (e.g., battery) from is no longer open?
First, verify your part is within the warranty period using your purchaser’s receipt. You will then need to purchase a replacement part and contact the Customer Support Center here. Ensure you have receipts available for both the original purchase and the replacement on hand for the claim. If approved, the reimbursement will cover the lower cost of the two parts. Purchase a replacement part here.

Car engine


ACDelco makes batteries that are maintenance-free and long-lasting. It’s part of our All Seasons, All Reasons philosophy. If you believe your battery is not working as it should, visit your authorized dealer or download the battery limited warranty guide below.


Click below to learn more about GM Genuine Parts warranties.

Other Topics:

See more tips

Counterfeit Parts

HAVE A COUNTERFEIT PART? We do everything in our power to ensure you are purchasing legitimate GM Genuine Parts and ACDelco Parts. COUNTERFEIT PARTS ARE: Not made in accordance with GM standards, which can lead to premature part failure, system breakdowns, or even ...

See Tip
5 Vehicle Essentials to Check Before a Summer Road Trip

GRAND BLANC, Mich. —  Summer road trip season is here and with it, millions of Americans are packing up to get away. According to a recent Travel Channel survey, 81 percent of Americans said they would “love to take a ...

See Tip
General Motors Customer Care and Aftersales Offers Five Tips for Extended Vehicle Storage

GRAND BLANC, Mich. — With shelter-in-place orders enacted across the country, people are driving less (or not at all) and only using their vehicles for essential outings. However, once things return to the “new normal,” vehicles need to be ready ...

See Tip