Frequently Asked Questions About Warranty

Common Brian's Auto Repair Warranty Questions Answered

Where can I get my warranty honored if my part (e.g., battery) has gone bad?
Warranties are honored at the retailer/location/online retailer from which you purchased the part.

Can I still process a warranty claim if I no longer have my receipt?
Warranty claims cannot be processed without proof-of-purchase paperwork.

How can I get my warranty reimbursed if the retailer/location/online retailer I purchased my part (e.g., battery) from is no longer open?
First, verify your part is within the warranty period using your purchaser’s receipt. You will then need to purchase a replacement part and contact the Customer Support Center here. Ensure you have receipts available for both the original purchase and the replacement on hand for the claim. If approved, the reimbursement will cover the lower cost of the two parts. Purchase a replacement part here.

Car engine

BATTERY LIMITED WARRANTIES

ACDelco makes batteries that are maintenance-free and long-lasting. It’s part of our All Seasons, All Reasons philosophy. If you believe your battery is not working as it should, visit your authorized dealer or download the battery limited warranty guide below.

GM GENUINE PARTS LIMITED WARRANTIES

Click below to learn more about GM Genuine Parts warranties.

Other Topics:

See more tips

General Motors Introduces New ACDelco National Fleet Parts Program

GRAND BLANC, Mich. – General Motors Customer Care and Aftersales has introduced the new ACDelco National Fleet Parts Program (NFPP), an initiative designed to provide qualified fleet owners with access to resources and tools to simplify their service workflow. The ...

See Tip
Find A Green Business Partner

Brian’s Auto Repair is a Sarasota auto repair specialist. The company provides car repair and auto services to Sarasota and the surrounding areas. FROM BRIAN’S AUTO REPAIR When something is not right with your vehicle, it can be very stressful, especially if ...

See Tip
GM Reveals All-New GM Genuine Parts and ACDelco Parts Packaging

GRAND BLANC, Mich. — Today, General Motors Customer Care and Aftersales released all-new parts packaging as part of a broader effort to rebrand and strengthen GM Genuine Parts and ACDelco. These global parts brands offer a full portfolio of maintenance, ...

See Tip